Eric Minish — automations | systems | operations

I work where operations and engineering overlap — inside CRM operations, customer success, onboarding, billing, risk, and internal workflows — when systems are already live.

A lot of my work starts by noticing operational friction. How long it takes to move work forward.

I build small systems — often API- or webhook-driven — that reduce that friction by making state dependable and coordination simpler. I’m operations-minded, fluent across APIs and infrastructure, and most of my work lives in B2B environments where outcomes are measurable.